Why AI Products Need a Data Strategy, Not Just a Feature Strategy
Companies like to talk about AI products as if they were ordinary software. You define a feature, build it, launch it, and improve it. That language is familiar. It is also misleading. In ordinary software, a new feature is mostly a matter of logic and implementation. In AI, a new feature often depends on something far less visible: new examples, new corrections, new evidence about where the system fails, and new ways of turning those failures into something useful. […]