Bridging Psychological Safety and Skill Guidance: An Adaptive Robotic Interview Coach
arXiv:2601.10824v1 Announce Type: new Abstract: Social robots hold promise for reducing job interview anxiety, yet designing agents that provide both psychological safety and instructional guidance remains challenging. Through a three-phase iterative design study (N = 8), we empirically mapped this tension. Phase I revealed a “Safety-Guidance Gap”: while a Person-Centered Therapy (PCT) robot established safety (d = 3.27), users felt insufficiently coached. Phase II identified a “Scaffolding Paradox”: rigid feedback caused cognitive overload, while delayed feedback lacked specificity. […]